RITMS getting closed incomplete, apprpoval of RITms getting rejected when Request Approval is reject

[Annirnita Dash1]

Hello Folks,

Please help me to know why the related RITMs of a single request gets "closed incomplete" and its approval field  gets rejected (even when they are in OPEN) when the REQ's state is Closed incomplete and approval is rejected. 

It OOB configured somewhere.

I have a requirement where I need to set the REQ "approval" as rejected, stage as "closed cancelled", state as " "closed incomplete" even  when 

Request is having multiple RITMs and Any one RITM 1 is Closed Incomplete and RITM 2 is Open.

Upon trying to achieve this, I was setting "REQ" approval as rejected when any RITM's approval is rejected and got all related RITM as closed incomplete.

Please help if anyone can understand this use case.

[Reus]

There might be some BR which will be working in it.

[Annirnita Dash1]

is there any OOB?

[Ankur Bawiskar]

@Annirnita Dash1 

did you use script tracer to debug?

Script Tracer and debugging scripts 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Annirnita Dash1]

Hi Ankur, yes I have used it, but could not find anything where values of REQ's fields are changing RITMs.