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02-16-2025 09:56 AM
Hello,
I've noticed that some users (including myself) are automatically getting assigned the "Alumni" role, and I'm trying to understand why this is happening. Has anyone else experienced this?
A few things I'm trying to figure out:
🔹 What triggers the "Alumni" role assignment?
🔹 Is it linked to inactivity, HR profile status, or some automated rule?
🔹 Where can I check logs or configurations that might explain this behavior?
If you've come across this issue or have any insights, I'd really appreciate your help!
Thanks.
Solved! Go to Solution.
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02-24-2025 01:47 AM
The Alumni role is being assigned by a Client Role Rule. The Client Role Rule has the role associated with it and the conditions referring to the field changes.
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02-16-2025 10:07 AM
Hi @rodrigomica
I do not have much idea but I read that the Alumini role The ASC uses the Explicit Roles plugin to help segregate external users from internal users. and I guess it is something core or the role gets inherited when the hR profile gets created a BR - Create HR Profile for users you can check these 2 script includes
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02-18-2025 08:03 AM
Hello,
I’ve already checked the Script Includes, and it doesn’t seem like the role is being assigned from there.
I have several examples of users who were updated through an integration, and I wasn’t the one who assigned them the Alumni role—it was assigned automatically.
I also ran a test by replicating a user to see if they would receive the role, but they didn’t.
This behavior seems inconsistent.
Thanks.
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02-16-2025 10:14 AM
Hello,
Official ServiceNow Documentation: Alumni Service Center
Related article: Alumni Service Center
Similar question: Roles in HRSD
Role 'sn_hr_core.hrsm_alumni' has description: Grants role to the employee who has left the company.
I understand this role is related to Alumni Service Center application. Grants access to Alumni Portal (/asc) to former employees.
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
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02-18-2025 01:04 AM
Hello,
I want to know why it is given automatically.
Regards.