Service Portal Widget Images are not getting displayed

[knopbrent]

HI Community

I am facing an issue on the Service portal, where I was not able to see the images on the widgets. I was able to click on the errored images and navigate to the next page. The images are broken completely. I have fixed the images on the system> UI Pages, but still no luck.

Please find the attached screenshot for your reference

Thanks in advance

[AnubhavRitolia]

Hi @knopbrent 

Please check that on your Widget script, Correct link and name are given for the Images which you have stored in Images table.

[knopbrent]

Hi @AnubhavRitolia 

I already have the Script on the HTML template of the Widget with all the names of the images. Please find the sample script below and let me know where am I going wrong

<div class="home-dash-board">

  <!-- First -->
  <div class="row rowgutter">
    <div class="col-md-3">     
      <div class="service-cat-item">  
        <a ng-href="?id=csa_cat_item"> <img src="new_request.png"/></a>
      </div>
    </div>
    <div class="col-md-3">
      <div class="service-cat-item">  
        <a ng-href="?id=csa_my_requests"> <img src="my_request.png"/></a>
      </div>
    </div>
    <div class="col-md-3">
      <div class="service-cat-item">  
        <a ng-href="?id=csa_all_request"> <img src="all_request.png"/></a>
      </div>
    </div>

[AnubhavRitolia]

Hi @knopbrent 

Just wanted to confirm that images are stored in your Images table with same name and png format only.

[knopbrent]

Hi @AnubhavRitolia 

Yes the images are stored on images table with the same name