tool tip or help text

[uvj]

i tried adding a tool tip and help text on instance and checked the show help button.

On portal level i could see the changes getting reflected, but when i try and raise a request on instance level neither tool tip not help text is working.

we are using instanbul version

[Jaspal Singh]

Hi Umesh,

Could you confirm if this was done for variables or field.

Thanks,

Jaspal Singh

Hit Like or Correct on the impact of response.

[uvj]

Varaibles on Record Producers

[Jaspal Singh]

Hi Umesh,

Just to confirm by pharse "raise a request on instance level" do you mean you are getting it created by backend & not portal.

If so, since its variables help text would appear at portal. One that works on instance/backend level/form level directly is for fields on form that can be set by configuring label for those fields.

Thanks,

Jaspal Singh

Hit Like or Correct on the impact of response.

[uvj]

There is a record producer where in a variable I set a tool tip and help text.

now I go on portal and try to raise the request for this record producer ----this works with both tool tip and help text.

now I go to the instance and use the module create new request and try to create it using the record producer-----this doesn't work with both tool tip or help text.

why is this happening, it should have worked on both instance and portal level. isn't it.