tool tip or help text
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-06-2017 11:49 PM
i tried adding a tool tip and help text on instance and checked the show help button.
On portal level i could see the changes getting reflected, but when i try and raise a request on instance level neither tool tip not help text is working.
we are using instanbul version

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-07-2017 02:02 AM
Hi Umesh,
Could you confirm if this was done for variables or field.
Thanks,
Jaspal Singh
Hit Like or Correct on the impact of response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-07-2017 02:54 AM
Varaibles on Record Producers

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-07-2017 03:14 AM
Hi Umesh,
Just to confirm by pharse "raise a request on instance level" do you mean you are getting it created by backend & not portal.
If so, since its variables help text would appear at portal. One that works on instance/backend level/form level directly is for fields on form that can be set by configuring label for those fields.
Thanks,
Jaspal Singh
Hit Like or Correct on the impact of response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-07-2017 04:53 AM
There is a record producer where in a variable I set a tool tip and help text.
now I go on portal and try to raise the request for this record producer ----this works with both tool tip and help text.
now I go to the instance and use the module create new request and try to create it using the record producer-----this doesn't work with both tool tip or help text.
why is this happening, it should have worked on both instance and portal level. isn't it.