Access from one instance to other instance through Integration

[nivethika]

Consider in one form we are entering the details of other instance and roles which we required.

How we can provide access and roles to another instance via integration.

[Hayo Lubbers]

Hi @nivethika,

It really depends on the more detailed needs. Generally speaking, there are 2 options:

1. You use an existing table / Create a custom table and retrieve the information as often as you need (or even better, on changes the other instance pushes the changes over to your instance). Make sure you keep the key from the other instance in your system (e.g. in the correlation ID) to match the data during updates.

2. You work with remote tables to retrieve the data. In this case you only store the information temporary:

https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/administer/remote-tables/concept/...