Attachment Download Issue in Custom Workspace – Activity Stream
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08-05-2025 03:22 AM
Hi Team,
I’ve built a custom workspace in ServiceNow, and I'm currently facing an issue related to attachment downloads.
- Attachments are downloading successfully from the Attachments tab.
- However, attachments within the Activity Stream (activity filter) are not downloading as expected.
Could you please assist in identifying the root cause and suggest a resolution?
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08-05-2025 04:26 AM
OOB Workspace is working fine ,mine is custom.
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08-05-2025 04:28 AM
It is working in OOB Workspace as well as another custom workspace
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08-05-2025 06:08 AM
Hi, I'm facing the same issue — it isn't working correctly for a specific workspace. Do you know how this is configured on the backend?"
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08-25-2025 01:23 AM
This issue exists in the HR Agent Workspace too, I've raised a support case with ServiceNow on this.
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09-01-2025 03:57 AM
Hi @Philip Green , Is there any update?
