Banner message in SOW

[varanyas024]

Need to add message on the banner of knowledge article in SOW. What to do?

[glideFather]

ahoy @varanyas024,

have you tried an onLoad client script with:

g_form.addInfoMessage('your_message')?

 Eventually the banner announcement?

https://yourinstance.service-now.com/now/nav/ui/classic/params/target/sys_ux_banner_announcement.do

But the announcement will be displayed in SOW as well as native UI, I don't know the way how to display only in SOW

[Ankur Bawiskar]

@varanyas024 

is it KB article record which you are opening in SOW?

if yes and you want to show message you can use 2 options

1) onLoad client script

g_form.addInfoMessage('Your message');

OR

2) Display Business rule on KB article table

gs.addInfoMessage('Your message');

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@varanyas024 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏