Can we add google search on the sidebar of service operations workspace

sravya03
Tera Contributor

Can we add google search on the sidebar of service operations workspace for incident tickets.

Is there any OOB functionality available?

4 REPLIES 4

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

No this is not possible OOB.

 

-Anurag

Hi @Anurag Tripathi 

If not OOB can we customise the sidebar and add google search ?

I wouldn't recommend, if there is a use case then google search is just one tab away. Opening the same by some heavy customization is just additional tech debt for no reason, and maybe a security issue as well.

-Anurag

Thanks Anurag