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Resolved! SOW - Custom tab Component

Hi,I’m looking to create a new custom Tab for the contextual side panel in the Service Operations Workspace (SOW), similar to Record information tab works. Can someone please guide me on how to create and configure a custom tab like this in SOW?

Akanksha07 by Tera Contributor
  • 586 Views
  • 5 replies
  • 2 helpfuls

SOW - Contextual Side Panel Component

Hi - I have a requirement to create a new UI component to the contextual side panel in the Service Operation Workspace (similar to Templates).  There is a custom table (u_nexthink) which has records related for the incident and interaction records. S...

angel7170 by Tera Contributor
  • 335 Views
  • 1 replies
  • 0 helpfuls

Workspace UI Action

I have the following server side UI Action that creates an assessment instance on the idea table. I want to be able to perform the same logic on the workspace. How do I do this? Should I create a new UI Action or enable client and workspace form butt...

mmarinov007 by Tera Contributor
  • 260 Views
  • 1 replies
  • 0 helpfuls

Resolved! My Lists on SOW

Good morning ServiceNow gurus.I hope my message finds you well. I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.However, when i change those filters for something else and refresh the page,...

AhuelieW by Tera Contributor
  • 870 Views
  • 10 replies
  • 3 helpfuls

Resolved! Change model defined fields

HiHopefully a quick question.Is it possible to set a pre-defined field for a new change model but to also have that field editable by the person raising the change record?For example, I have set the planning field as pre-defined with an agreed roll o...

StevenITSM by Kilo Guru
  • 289 Views
  • 1 replies
  • 0 helpfuls