I've created a variant of 'Catalog Item Page SNC' (under Record) in hopes to change the page that is used/displayed in the Catalog iFrame. It looks like it currently uses the below and I'd like to update it to a different/custom page.
Current page used: 'Category Landing'
ID: sw_sc_category
My understanding of what's going on and what I'm trying to accomplish - when I'm in Service Operations Workspace and on either an Interaction or Incident, when clicking the 'Create request' button, it opens 'Catalog Item Page SNC', which has the object "Catalog iFrame". The page that loads is 'Category Landing'/ID: sw_sc_category
What I'd like to do is when clicking on 'Create request', to load a custom version of the page 'Category Landing' I've created where I have some widget customizations. I can't seem to figure out where to configure this. Is it perhaps something in the UI Action I could add vs modifying a variant of 'Catalog Item Page SNC'?
Thanks so much,
Sarah
