Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Catalog items

prakritikum
Tera Contributor
 
 

Other delivery company free form field, info provided in portal by customer, not showing in the back-enderror.png

6 REPLIES 6

Tanushree Maiti
Giga Sage

Just check if by any catalog client script, catalog ui policy or from associated flow  , you are mistakenly clearing the value of "Other Delivery Company".

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

prakritikum
Tera Contributor

Hi
There is one field in catalog UI policy action called Value Action that is clearing the value of "Other Delivery Company".It is fixed for me now.
Thanks