Create Action Exclusion for an Action Assignment

[Alina-Maria_S]

Hello,

We want to have Edit option on Approvers related list from RITM form in Service Operations Workspace, so that users can manually add Approvers to a RITM. We have created the attached Action Assignment, and it works, only that it is displayed also for other records like Change Requests, and we want it only for RITMs with specific items. 

When trying to create an Action Exclusion, there is no table to select (see attached). Do you know why this is happening and I don't have any table to select? 

Also, for RITM, is possible to restrict the Action to be displayed only for specific items and not for all?

Thank you. 

[Alina-Maria_S]

Sorry, I have initially attached twice the Action Assignment configuration. See here the Action Exclusion. 

 

[jai281997]

Hi @Alina-Maria_S 

I am facing the same issue could you please share the solution why we are not able to see table name in exclusions.
Thank you

[mackinley]

We encountered the same problem and found a solution.

We set the type of the Table [table] field on the Action Exclusion [sys_workspace_declarative_action_exclusion] table to String and then create the Action Exclusion records having to manually enter the table name. When done you can set the type of Table back to Table Name if desired.

Field change:

Action Exclusion:

It's a weird bug, seems like it only shows tables created under the Application Scope you are trying to create the Exclusion rule under. You will even see records created by ServiceNow that if you try to edit without making the field type change, the Table field gets wiped on load.

[marsdendev]

This is the issue I am having as well, trying to make the New button available on the Related List in SOW. 
I am not seeing the "Type" field on the form to switch to String. Is there a dot.walk field I need to add to the form to see the field?