CSM Workspace / Add variable formatter in a dedicated tab
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08-28-2025 01:26 AM
Hi all
In CSM workspace I can add variable formatter in CSM Case form following instructions in this page (https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/service-catalog-man...)
Anyway variable formatter is added in the Detail tab
It's possibile add formatter in a new dedicated tab and not as form section in OOTB Detail tab?
Regards
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08-28-2025 02:01 AM
I have tried this in the past and the variable editor is only Shown in Details tab i.e. main form in Configurable Workspace i.e. Workspace view.
It's not allowing to render in form section even though I added the variable editor in a separate Form section.
So it's a platform limitation.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2025 02:17 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-28-2025 08:29 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
