Edit "[opened for] tasks" section in "Requester information" sidebar on Interaction
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09-04-2024 07:51 AM
Hello,
I am attempting to edit a few things within the "Requester information" sidebar on the interaction record. I need to be able to edit the default filter of the tasks that are being checked in the "[opened_for] tasks" section of the sidebar component. I would also like to show some kind of message or styling within the card that will indicate that some of the recent tasks are still active.
I have included some screen shots of the area I am referring to below.
I have searched the docs site but cannot find anything relevant to what I am attempting to achieve. Any direction would be greatly appreciated!
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09-25-2024 07:17 AM
Did you figure anything out? I need to make some changes to the top section, where the user details are shown.
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10-01-2024 07:34 AM
Nothing yet. I have also created a HI case to ask the same question. I will let you know if I get more direction.
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11-14-2024 02:16 AM
@Ryan Spradlin have you worked this one out yet? Or has anyone else gotten anywhere with being able to edit the default filter on "[opened for]'s tasks" ?
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01-06-2025 05:24 AM
@Ryan Spradlin
Did you find any solution to the above post you post from SNOW support?