How can i change the label in the catalog form in employee center

NeethuB
Tera Contributor

I want to change the text in this 2 place. How can i do that?
In employee center

1 ACCEPTED SOLUTION

@NeethuB 

you will have to clone this widget "SC Catalog Item" and then make the changes to highlighted part

Remember to add the newly cloned widget to the page to which the OOTB widget belongs to

AnkurBawiskar_0-1745393255275.png

 

AnkurBawiskar_1-1745393289863.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@NeethuB 

My thoughts

1) Indicates Required

why you want to rename the Indicates required?
it informs user that there are mandatory fields and that text is gone when mandatory fields are filled in?

It comes from this widget "SC Catalog Item".

I won't recommend updating this or cloning this OOTB widget

Info Message "* Indicates required" on catalog item form in portal 

2) Required information

why to remove that "Required Information" text?

it's a good practice to show that so that users know what's being mandatory.

Did you check the line number?

Open that cloned widget in Widget editor and then check this link on how to do

How to remove "indicates required" from incident portal form? 

recent post for this solution, it talked about removing but you can rename it

Remove "Required Information" option on Portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@NeethuB 

you will have to clone this widget "SC Catalog Item" and then make the changes to highlighted part

Remember to add the newly cloned widget to the page to which the OOTB widget belongs to

AnkurBawiskar_0-1745393255275.png

 

AnkurBawiskar_1-1745393289863.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

If we clone this widget , will it make error because this widget is used in many places , right?

 

@NeethuB 

no, you can clone that OOTB, make changes to it as per your requirement

Add that cloned widget to whichever portal page you want.

I believe I have provided enough guidance.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader