How does one perform an in-line edit on a Service Operations Workspace list?

[eromlige]

No, not configuring which columns I see in the list.

BUT

I have a list of Catalog tasks (sc_tasks) and I'd like to change multiple values (lets say 5 rows) in the Requested for (requested_item.requested for) column from Tom Jones to Spaceman Jack. I want to do it in the list I see in Service Operations Workspace, I DO NOT WANT to open 5 separate catalog tasks, one at a time to do it.

I want to do an inline, field value, edit and update.

Yes, sys_properties > glide.lists.inline_editing_enabled  is already set to true.

How does one configure the list IN Service Operations Workspace, to allow me and others, to edit multiple values (ROWS), in my list?

For the love of glob, why does this seem so hard in SOW?

[Ankur Bawiskar]

@eromlige 

see these steps

1) select number of records you want

2) click Edit

3) it opens form on right side and you can set field with the value you want

4) then click Update

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@eromlige 

were you not looking what I shared as solution?

[Ankur Bawiskar]

@eromlige 

I believe I also shared a working solution.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[MaxMixali · Accepted solution]

onfigure List Control for Inline Editing

Step 1: Enable List Editing on the List

1. Navigate to your sc_task list in Service Operations Workspace
2. Click the hamburger menu (three horizontal lines) or list context menu
3. Look for "Configure" > "List Control" or "List Layout"
4. In the list configuration, enable "List Edit" or "Enable inline editing"

Step 2: Add the List Edit Button (if not visible)

The list needs the "Edit" button to enter multi-row edit mode:

1. On your sc_task list, click the gear icon ⚙️ or list controls
2. Go to Configure > List Control
3. Under UI Actions, ensure "List Edit" UI Action is available
4. If not present, you may need to personalize the list

Step 3: Configure the Specific Field for Inline Editing

Since you want to edit requested_item.requested_for (a dot-walked field), this requires special configuration:

Option A: Modify the List to Include the Field Directly

1. Personalize the list (gear icon > Configure > List Layout)
2. Add the column: Requested Item.Requested For (requested_item.requested_for)
3. Right-click the column header
4. Select Configure > Column
5. Enable inline editing for that column (if option exists)

Option B: Use List v3 Configuration (for Service Operations Workspace)

1. Navigate to: All > System UI > Lists
2. Find or create a list configuration for sc_task table
3. Set "Enable inline editing" = true
4. Save

Step 4: Use List Edit Mode

Once configured:

1. On your sc_task list, click the "Edit" button (usually top-right)
2. This puts the list into edit mode
3. Click on the cells in the Requested For column
4. Change the values for multiple rows
5. Click "Save" to apply all changes at once