How to edit the preview popup for incident list view?

Nihar2
Tera Contributor

In service operation workspace incident list view there is a preview button, once the user clicks that button preview popup will come with some details of the incident. How to edit that preview popup window.

 I have to make read-only for all fields and add some fields.

 

Kindly let me know how to fulfill this requirement.

 

Nihar2_0-1724744164361.png

 

 

5 REPLIES 5

Hi @Sid_Takali ;

 

These links describe reference field preview popup not Workspace preview popup which I motioned above.

If there is any other solution you have for Service Operation workspace please let me know.

 

Thanks,

Nihar