How to hide fields from personalize list in Workspace

[ShaoyuF]

Hi all, 

I configured an add_to_list ACL to prevent users from adding field A to their personalized list.

In classic view, in table_list the ACL is working fine.
However, when accessing the Workspace through simplelist, I'm still able to view and add the column.
Could you please advise on a possible solution?

Best regards,

Fu

[M Iftikhar]

Good question!  This is something many people run into while working with Workspace.
You can check out these resources that go into detail:

• https://www.servicenow.com/community/itsm-forum/how-to-hide-fields-that-are-unused-from-personalize-...

• https://www.youtube.com/watch?v=tskCjvWc4Gs

Hopefully these will point you in the right direction.

Hope this helps!
Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it helpful & accept the solution so others can benefit as well.

[ShaoyuF]

To make the 'Add to List' ACL work in Workspace, you just need to enable one system property. Set glide.report.add_to_list_supported to true.
https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/reporting/concept/column-vie...