How to set up the list view for the Service Operation Workspace column

SotaT
Tera Contributor

I would like to know how to set the list view for the Service Operation Workspace column. When I click on Service Operation Workspace > Home > Your team's work > catalog tasks assigned to your team, a list of sc_task appears at the bottom of the screen. I would like to specify the view for this list, but I don't know how to do it. Please advise.

10 REPLIES 10

SotaT
Tera Contributor

SotaT_0-1755776508956.png

 

Shruti
Mega Sage
Mega Sage

HI @SotaT ,

Configure catalog task list layout IN SOW Landing page view

Go to sc_task.LIST

Shruti_0-1755777213855.png

 

 

SotaT
Tera Contributor

@Shruti  

Is there a way to specify an existing view instead of using that method?
If not, how can I edit the list in Your work > catalog tasks assigned to you? Changing Your team's work > catalog tasks assigned to you did not change anything.

Hi

Landing page of SOW uses SOW Landing page view for all incidents, tasks. You can  modify UI builder components to get specific view

If sc_task list layout is configured in SOW Landing page view. It will be applicable for all tabs on landing page