Redirect user to Workspace

[Ravi68]

Hi,

I have created a custom workspace with a landing page , list pages etc. There are some reports, KPI components configured on landing page. When an agent logs in to the instance, is it possible to show the landing page of custom workspace instead of default dashboard page.

[Mark Manders]

You will have to have them login on the workspace. Depending on the way you login, you may want to add the URL of the workspace to the SPEntryPage script include.

And if your landingpage is set to the correct audience/order, it will show to the logged in user.

[Aman Kumar11]

Hello @Ravi68,

You can change the value of property glide.login.home to achieve your requirement of making users to land to custom workspace - <instanceName>/nav_to.do?uri=sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a6

OOTB value for this property is set to /now/nav/ui/home

You can also explore Admin center to achieve your requirement. It offers configuration for landing page redirection  - <instanceName>/now/sow-admin/agent-landing-redirection

If my answer helped you in any way, please then mark it as helpful or correct. 😊

[ps2563482]

I am facing challenges first we are login to instance redirect this page home page attached the screen shot below.

once user clicked on the instance logo at left top corner that is redirecting them to SOW view attaching the screen shot below. kindly assit to resolve the issue. what is the reason for redirection.

[Pradeep Thipani]

Hi  @ps2563482 ,

If you’d like to change the redirection URL when clicking the banner image, you’ll need to update the glide.login.home property.

Instance URL: https://<<YOUR_INSTANCE>>.service-now.com/sys_properties.do?sys_id=b2520661c61122810109f28b849bc1a6&...

Please find the accepted solution below for your reference.

https://www.servicenow.com/community/developer-forum/how-to-redirect-from-banner-logo-homepage-to-wo...

Thanks,

Pradeep