How to translate sys_ux_list and sys_ux_list_category titles in Service Operations Workspace?

MaramA
Tera Contributor
Hi,
I'm trying to translate the SOW navigation labels "Major Incidents", "Assigned to your groups", and "Candidates" into Hebrew.
I found the records in sys_ux_list and sys_ux_list_category, and tried translating via both sys_translated_text and sys_translated — but nothing works.
Any idea what the correct method is?
Thanks!
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1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@MaramA 

it worked fine for me with "sys_translated" table

Ensure you select correct record

56.png55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron

@MaramA 

it should be in sys_translated and should work fine

Did you clear instance cache using cache.do and then logout and login again?

check this

Need to translate a configurable workspace? - check this 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

MaramA
Tera Contributor

@Ankur Bawiskar 

Hi Ankur, thanks for the quick response!
Yes, I already tried sys_translated_text with both sys_ux_list (Field: Title) and sys_ux_list_category (Field: Title), cleared cache with cache.do, and logged out and back in ,but the labels still show in English.

Ankur Bawiskar
Tera Patron

@MaramA 

it worked fine for me with "sys_translated" table

Ensure you select correct record

56.png55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

MaramA
Tera Contributor

@Ankur Bawiskar 
It worked! Thank you so much Ankur🎉
Really appreciate your help!