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I want to add a field which is existing on sc_task table in service operations workspace sc_task

Shaik Najma
Tera Contributor

2 weeks ago

I want to add a field which is existing on sc task table in service operations workspace sc task.
Can anyone help me to add existing field of sctask in SOW of SCTASK

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2 REPLIES 2

Rakesh_M
Kilo Sage

2 weeks ago

HI @Shaik Najma ,

1.Open any record in sc_task table.
2.Click on form header >>configure >>Form Layout

 

Screenshot 2026-04-20 at 6.26.49 PM.png



3.Select view name = service operations workspace , and pull the required field from left to right bucket

Screenshot 2026-04-20 at 6.28.07 PM.png

 



4.Adjust the fields and Click Save 

Vishal Jaswal
Giga Sage

2 weeks ago

Hello @Shaik Najma 

Open the sc_task record in native UI and from Additional Actions, Click Configure > Form Layout and change the view to Service operations workspace as shown below:

1.jpgUntitled.jpg3.jpg

Hit Save. 
Open Service Operations worspace sc_task record and now you will see the updated field. If not then you can personalize the form to check the newly added field as shown below:

4.jpg5.jpg6.jpg7.jpg


Hope that helps!
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