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3 weeks ago - last edited 3 weeks ago
When we open existing interaction, form layout is coming as blank even the though the form layout is set correctly in proper scope. see the image.
Solved! Go to Solution.
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3 weeks ago - last edited 3 weeks ago
Hi @ManiBitra ,
You might have a page variant created. If yes, you need to set the order of your default page to a value higher than the page variant order. This might resolve the issue.
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3 weeks ago - last edited 3 weeks ago
Hi @ManiBitra ,
You might have a page variant created. If yes, you need to set the order of your default page to a value higher than the page variant order. This might resolve the issue.
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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3 weeks ago
things to check
-> which workspace is this
-> is this happening for admins or non-admins
-> for Interaction Form is the Workspace view configured properly, check in native
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader