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My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change req

ChamaneshwaP
Tera Contributor

ChamaneshwaP_0-1759129595018.png

My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change request,
Thank you.

4 REPLIES 4

kaushal_snow
Giga Sage

Hi @ChamaneshwaP ,

 

For this you’ll need to go into the legacy view (or SOW Change Overview view), adjust the form layout there to include the Process Flow field/component at the top, and then ensure that your Service Operations Workspace record page variant or tab configuration includes that flow component in the workspace view....to add a new, navigate to System UI > Process flow....

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

can you please explain me clearly.

 

Rafael Batistot
Kilo Patron

Hi @ChamaneshwaP 

May this help you 

https://www.servicenow.com/community/change-management-sow-forum/how-can-i-change-the-order-of-the-t...

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this is regarding order of the tabs, I need to edit or remove some states from the process flow