My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change req
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‎09-29-2025 12:08 AM
My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change request,
Thank you.
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‎09-29-2025 12:25 AM
Hi @ChamaneshwaP ,
For this you’ll need to go into the legacy view (or SOW Change Overview view), adjust the form layout there to include the Process Flow field/component at the top, and then ensure that your Service Operations Workspace record page variant or tab configuration includes that flow component in the workspace view....to add a new, navigate to System UI > Process flow....
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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‎09-29-2025 04:58 AM
can you please explain me clearly.
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‎09-29-2025 03:19 AM
Hi @ChamaneshwaP
May this help you
https://www.servicenow.com/community/change-management-sow-forum/how-can-i-change-the-order-of-the-t...
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‎09-29-2025 05:14 AM
this is regarding order of the tabs, I need to edit or remove some states from the process flow
