My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change req

ChamaneshwaP
Giga Contributor

ChamaneshwaP_0-1759129595018.png

My requirement is to edit the Process flow Matter in the Service Operation WorkSpace for Change request,
Thank you.

2 REPLIES 2

kaushal_snow
Mega Sage

Hi @ChamaneshwaP ,

 

For this you’ll need to go into the legacy view (or SOW Change Overview view), adjust the form layout there to include the Process Flow field/component at the top, and then ensure that your Service Operations Workspace record page variant or tab configuration includes that flow component in the workspace view....to add a new, navigate to System UI > Process flow....

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/