Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

New and create problem task UI button is not working in problem SOW

swethasoma
Tera Contributor

‎10-30-2025 09:53 AM

New button in the problem task related record in problem form and create problem task UI button in problem form in SOW is not working. Can anyone please help on this?

0 Helpfuls
  • 1,174 Views
5 REPLIES 5

swethasoma
Tera Contributor
In response to Ankur Bawiskar

‎10-30-2025 10:17 PM

We enabled problem module in SOW recently and previously we are using it and it’s not customised button. We didn’t upgraded recently.

0 Helpfuls