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remove/restrict Next UI view from platform for AGENTS only SOW view

vinnus
Tera Contributor

remove/restrict Next UI view from SMT platform for ALL SMT AGENTS. The goal is to ensure that SOW view becomes the primary interface for all SMT users/agents, streamlining user experience and reducing confusion.

1.platform offers both Next UI & SOW UI that sometimes leads to confusion among users & requires double maintenance efforts by the Technical Team.

vinnus_0-1752755097952.png

 

Restricting Menu modules on ALL Menu so that NO SMT Agent can access Native view and have to focus only on Modules on SOW Menu.

  • only admins/super users should be able to access the ALL Menu modules.

 

10 REPLIES 10

Not applicable

What about the initial redirect for the sow? I think this could be the first step.

We have that requirement. Do you have a suggestion ro implement that?