Service Operations Workspace - Announcements

[Frank Cheung]

hi,

on the tier 1 landing page editor, announcements are showing (ann1.png).

but when i preview or open url path it says 

No content available. (ann2.png)

any ideas please?

[Community Alums]

Hi @Frank Cheung ,

Those announcements pull from outages.   If you enter cmdb_ci_outage_list.list into the application navigator search, it'll open the list of outages. 

 there is an Application Navigator module for Entity View Action Mapper (EVAM) > EVAM Definitions. From that list of EVAM Definitions, you can open the record for "SOW - Announcements". 

Please follow the doc : https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-...