Service Operations Workspace - returning Tab 'Not found'
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‎06-18-2024 04:32 AM - edited ‎06-18-2024 07:06 AM
We are using MS Edge and recently upgraded to Washington DC. Following the upgrade, one SOW user sees a returning 'Not found' tab within SOW which despite closing, keeps returning. If he selects it, it takes him to his dashboard but when selecting SOW in 'Workspaces' it does not load until he has refreshed his browser page. He has tried clearing browser cache, logging out, but the 'Not found' tab still returns even when using 'close all tabs' before logging out. We don't have an option to use a completely different browser.
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‎10-16-2024 02:37 AM
Thank you Haseeb-Ahmed. I decided to recreate the Workspace and the new one did not exhibit the same behaviour, so I can only assume there was some "corruption" of that Workspace.
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‎10-31-2024 06:52 AM
Hi Haseeb,
Im currently having the same issue, was there a solution found for this please?
Kind Regards,
Regan
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‎10-31-2024 06:54 AM
Hi Haseeb,
Im currently having the same issue, was there a solution found for this please?
Kind Regards,
Regan
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‎11-04-2024 01:12 AM
we stopped seeing this happening from Washington Patch 5 Hot Fix 1. Haven't tested this in Xanadu as yet.
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‎10-31-2024 07:03 AM
Hi Haseeb,
Was there a solution found for this please? currently having the same issue on xanadu.
Kind Regards,
Regan
