Service Operations Workspace - returning Tab 'Not found'

[Stuart Comstiv1]

We are using MS Edge and recently upgraded to Washington DC. Following the upgrade, one SOW user sees a returning 'Not found' tab within SOW which despite closing, keeps returning. If he selects it, it takes him to his dashboard but when selecting SOW in 'Workspaces' it does not load until he has refreshed his browser page.  He has tried clearing browser cache, logging out, but the 'Not found' tab still returns even when using 'close all tabs' before logging out. We don't have an option to use a completely different browser.

[WayneH08]

@ReganK I decided to recreate the Workspace and the new Workspace did not have this issue. While I cannot prove this, my "theory" is that the Workspace was originally created when we were on Vancouver, at the time when I worked on it I never noticed the issue. I started working on it again after we had upgraded to Washington and then noticed the issue.  After not finding any solution I decided to recreate the Workspace in Washington and that resolved it. As I say, just a theory. Maybe worth trying in your case?

[ReganK]

@WayneH08, will try this, more just interested as to how big of an issue this is and if there is a more sustainable solution off the back of a support ticket or something.

@Haseeb-Ahmed forgot to @ you last any input on this would be appreciated.

Kind Regards,

Regan