Service Operations Workspace Service Desk Landing Page

Daniel142
Tera Expert

‎08-07-2024 05:31 PM

Hi guys!

 

The requirement I received is to modify the order of the widgets on the right side of the Service Operations Workspace.

 

Daniel142_0-1723076873384.png

 

 

The issue is that when I clone the landing page, these "widgets", presumably because they are in a different scope, do not get cloned. I believe it shouldn't take much time to modify the order, so rebuilding the widgets doesn't seem worthwhile to me.

Daniel142_1-1723076952460.png

 

What do you recommend? Is there an easier way to modify the order of the widgets?

 

Thank you!!!!

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2 REPLIES 2

Community Alums
Not applicable

‎08-07-2024 09:35 PM

Hi @Daniel142 ,

  1. Navigate to All > Now Experience Framework > Experiences.
  2. From the UX Applications list, select Service Operations Workspace.
  3. For the Admin Panel field, select the "i" Icon. 
  4. Select Open Record.
  5. On the UX App Configuration Service Operations Workspace page, edit the Landing Path field to modify the landing page.

SandeepDutta_1-1723091500918.png

Try changing the order value of the components :

SandeepDutta_2-1723091528856.png

 

 

 

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Haseeb-Ahmed
ServiceNow Employee
ServiceNow Employee

‎08-08-2024 04:41 AM

Hi @Daniel142 ,

1. Try creating variant of landing page having instance in same scope as of the page

2. I guess right pane subpages will not be copied, and to change order we need to just do rearrangements in UIB copied page

refer screenshot

Screenshot 2024-08-08 at 5.09.30 PM.png

3. if in your instance it is not working as expected, please share family and sow version to check further.

 

Please accept the solution or give a thumbs up if it answers your query.

Thanks,
Haseeb Ahmed

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