Utilizing the chrome_tab from the Service Operations Workspace, we want to route to the Change Wizard in the platform. This is what we have where the link should return back to the Platform UI: { "contextual": ["record", "kb_view"], "newTabM...
we wanted to Hide a section in incident form in service operation workspace.
Hi All,I am facing a client error while automating the Problem end-to-end flow in SOW view. Even after clicking on Ignore all errors multiple times, the error continues to appear.Request your help to resolve this issue. Please find the attached image...
How to hide Create Shift button in Servicenow Operation workspace? other ui builder any other way we can hide it ?
Hello,I want to know about the following topics a clear understanding. Help me in this-How does Response template, template and email template work in Agent assist panel in Service operation workspace. -Does all three template functionality work for ...
We have built a custom SOW interface using UI Builder. When an applet (set to visualization type donut) goes to collect data comes back with "no data", meaning there are no tickets with the selection criteria, the default message displayed indicating...
Hi, after finding the following post: Sidebar Chat Generator - Share | ServiceNow Developers I have implemented this into a PDI to investigate, however I am coming across a few issues:The discussion is created and gets posted to the activity section ...
Problem statement: In a Native UI when we create a change and if any conflict happens on Change scheduled, it shows a warning message "Scheduling conflict detected". But when we open the same in Configurable Workspace it doesn't show.Can some one hel...
I've migrated a Dashboard and have it available on the SOW. Many reports were migrated to a List Data Visualization, but when I select an Incident number it redirects to the Platform view of the INC, and not a Workspace tab. I'd expect the Data Visua...
Dear everyone,I’ve integrated Confluence Cloud as an external data source in ServiceNow Agent Assist using AI Search and External Content Connectors. The configuration and crawling appear successful, but the Confluence articles are still not showing ...
Hi everyone,I'm currently working with the Service Operational Workspace in ServiceNow and want tocustomize the Overview Dashboard. However, I'm not sure how to create a newdashboard or add existing dashboards/widgets to the Overview Dashboard.Can so...
When we open existing interaction, form layout is coming as blank even the though the form layout is set correctly in proper scope. see the image.
When ordering catalog items on swp, I cannot add items to my shopping cart.What settings do I need to make to display the add to cart button?
Hi all,I am currently automating the Problem module, including its stages and associated tasks, using ATF. While executing the test, I am encountering the following error:“Failed to report client batch process. Test will time out.”This issue occurs i...
