Set the Follow Up date to existing Incidents using Power Automate

Jeff59
Tera Contributor

‎11-01-2023 03:15 PM

Hello

I'm using the ServiceNow > Update Record action to update existing Incidents with a number of fields including the Follow Up date. However, I'm stuck trying to set the Follow Up date to current-date + 3 business days (with a time of 11:00:00).

I've played around with 'utcNow' and 'addDays' but I can't seem to get the formula right.

Does anyone out there have any ideas?
If go, please share...you'll be making a guy from sunny London really happy 🙂

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AshishKM
Kilo Patron
Kilo Patron

‎11-01-2023 03:55 PM

Hi @Jeff59 ,

Please share the code , you have written for this ootb date/time field. 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
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Jeff59
Tera Contributor

‎11-01-2023 11:51 PM

Hello AshishKMishra

Thank you for taking the time to respond.
As I mentioned, I'm using Power Automate to update the incidents. However, the only value that fails to register is the Follow up.

I've used various versions of the following formula/expression:

addDays(utcNow(),3, YYYY-dd-mmfollowup.png

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