Shift card display options for SOW
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02-03-2026 10:44 AM
For on-call scheduling, when the user selects the teams icon, is it possible to only show groups that have on call shifts? Similar to how shift cards display when you select On-Call Schedules?
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02-03-2026 09:03 PM
Please refer this links, see if it helps you:
On-Call configuration in Service Operations Worksp... - ServiceNow Community
