Show Assignment on Incident record Overview in SOW?

[Henrik Jutterst]

I feel like we're missing out information regarding assignment of an incident.

This information can be found under Details-tab on the Incident, but I want this to be visible to Service Desk agent direct inte the Overview section of the incident.

Where / How can this be done?

[Mark Manders]

The answer was already provided in your duplicate question: https://www.servicenow.com/community/developer-forum/show-assignment-on-incident-record-overview-in-...

[Henrik Jutterst]

Yeah I know. I didn't know how I could move a post from Developer Section into this SOW forum so I posted a new question 🙂

Do you know?

[Mark Manders]

Yes, because Atul already provided you the answer. Update it in the form layout.