Show Workspace landing page when user logs in to the instance

Ravi68
Tera Contributor

Hello,

 

When an agent logs in to the instance , I have a requirement to show workspace landing page instead of default dashboard page to the agent .

 

Is this possible ?

2 REPLIES 2

Karine_M
Tera Guru

Hello,

 

In the Service Operation Workspace Admin Centre you've got an Inital Setup to configure the Agent Landing Page Redirection : 

 

Karine_M_0-1715087240068.png

Karine_M_1-1715087360684.png

This should help you configure automatic redirection to the SOW.

 

Regards,

Karine

 

Shruti Khaire
Kilo Sage

Hello @Ravi68,

 

For redirecting an agent when he/she logs in to the instance you can create systemp property and then add user

criteria to show workspace landing page to the agent. Below I am attaching system properties I created for similar requirement.

 

ShrutiKhaire_0-1715087974940.png

 

ShrutiKhaire_2-1715088035575.png

 

Thank you!