Show Workspace landing page when user logs in to the instance
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05-07-2024 05:40 AM
Hello,
When an agent logs in to the instance , I have a requirement to show workspace landing page instead of default dashboard page to the agent .
Is this possible ?
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05-07-2024 06:10 AM
Hello,
In the Service Operation Workspace Admin Centre you've got an Inital Setup to configure the Agent Landing Page Redirection :
This should help you configure automatic redirection to the SOW.
Regards,
Karine
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05-07-2024 06:21 AM
Hello @Ravi68,
For redirecting an agent when he/she logs in to the instance you can create systemp property and then add user
criteria to show workspace landing page to the agent. Below I am attaching system properties I created for similar requirement.
Thank you!