SOW - "My lists" editing columns not working

[Vlad7]

We are having an issue with the "My lists" in Service Operations Workspace.
When a user tries to "Edit Columns" on one of his/hers list by removing or adding any of the fields.
The list does not get updated with those changes. This only happens with older lists.

If they do create a new list user is able to edit those columns.

When I open the list in "sys_ux_my_list", I get the alert "GlideTransaction is not allowed in scoped applications".
Checking the logs this points to the "Duplicate UX My List Record" Business Rule. Which has not been modified.

I've checked with Access Analyzer and the user does have the permissions to edit the list but it doesn't work.

[RanitaD]

I am also having the same issue.

[brockhardin]

Hey did they supply you with the Xanadu fix yet ? 

[Johan van den H]

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@brockhardin wrote:

Hey did they supply you with the Xanadu fix yet ? 

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We received the following workaround:

The issue is with the new list "List Bundle SNC" where the edit columns is not getting saved, As workaround we can use the "List SNC" to fix this issue.

Update the order of the "List SNC" to 80 which is lesser than the order of "List Bundle SNC" so that SOW will use "List SNC" now.

Is this what you mean by "the Xanadu fix"?

[Janet Achorn]

This knowledge article may help you as well:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716317

[Johan van den H]

We received the following workaround:

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@brockhardin wrote:

Hey did they supply you with the Xanadu fix yet ? 

---

The issue is with the new list "List Bundle SNC" where the edit columns is not getting saved, As workaround we can use the "List SNC" to fix this issue.

Update the order of the "List SNC" to 80 which is lesser than the order of "List Bundle SNC" so that SOW will use "List SNC" now.

Is this what you mean by "the Xanadu fix"?