There is a requirement to highlight the fields(Ex: Owned by,Location) in SOW view

[sairamseema]

Hi People,
There is a requirement to highlight the fields(Ex: Owned by,Location) with some color in the Windows servers class records if the owned by and location values are empty.
I wrote a client script but its working in classic view but not in the SOW view
Can anyone suggest.

[Tanushree Maiti]

Hi @sairamseema 

Follow the steps as per Servicenow Documentation to Highlight list fields  in Workspace.

[Laveena-Agarwal]

Hi @sairamseema 

Could you please help clarify a few points so I can suggest the most appropriate solution:

1. Do you want these fields to be populated during window server record creation, and therefore highlighted to ensure users fill them?

OR

1. Are the Windows Servers being created via Discovery or an integration, where these fields remain empty, and you want them highlighted so they can be manually updated by a user/CMDB admin?

[sairamseema]

1. Are the Windows Servers being created via Discovery or an integration, where these fields remain empty, and you want them highlighted so they can be manually updated by a user/CMDB admin?

Thankyou for the response,
Yes While any windows server is created or any present record in the database if the location, enivronment, owned by etc fields values are null then we must highlight the color if those fields having values  then no need of highlighting. This highlighting will helps managed by perosn to updated the values. Now I wrote Script Include, Client script it is working in the default view but not in the SOW view. I attached the screenshots below.
Can you please suggest.