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Reference: "How to set up & configure similarity model in Task Intelligence for ITSM”

There is a helpful article in the ITSM Community site, How to setup & configure similarity model in Task Intelligence for ITSM  This is a simple reference for configuration of Task Intelligence for ITSM and shows you how to setup the  OOtB model for ...

FAQ for Service Operations Workspace

This FAQ has the following major sections: General informationIncident Management in Service Operations WorkspaceChange Management in Service Operations WorkspaceCollaboration in Service Operations WorkspaceAlert Management in Service Operations Work...

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nkaura by ServiceNow Employee
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