Hi everyone 🙂
I am working on an on-call schedule on SOW and to my understanding a user should be able to provide coverage or schedule an absence to his shift if he is not available? The user does have an ITIL license but he is not able to do this. If he right-click, there are no options? I added a screenshot of what is supposed to happen. Any ideas of how to fix that? We are on Yokohama.
Regards
Thereza
