Why the List Action was not working in my list in workspace?

Ramu6
Tera Contributor

Hi All,

Actually I have created one List UI action "Allocate Task", in the Catalog task table , so here i need two things

1) This Ui action was need to display only on list "Assigned to your team" not on the "Assigned to You " list

2)when we click on this Ui action ,the earliast catalog task (only one)was need to assigned to me , but it assigned all the catalog tasks to me, i put set limit as well but not working

 

Ramu6_0-1740645591115.pngRamu6_1-1740645611675.png

 

Please help me to complete this

 

Thanks

Ramu

17 REPLIES 17

Ankur Bawiskar
Tera Patron
Tera Patron

@Ramu6 

are you able to see the button?

If yes then when you click did you add logs and see till where it's running?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

I am able to see the button, its working but my query like only one task should assigned to me but this action is assigning all the tasks

@Ramu6 

user need to select the records using checkbox on List and then that button will be available to click

if they select 2 records and click that button then it will assign those 2 records

See OOB incident List UI action in workspace

What's your business requirement here? why are you querying the task table again?

AnkurBawiskar_0-1740647272543.png

 

AnkurBawiskar_1-1740647302249.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar 

Thanks for the response

Actually query was not like that user to select and click on action

My requirement was on the List "Assigned to Your team", here in this all the list of tasks which are assigned to my groups, here when i click on the ui action , it checks of the the catalog task which was created earlier among all and assigned to empty , that one record automictically assigned to me

 

Thanks

Ramu