workspaces menu in SOW

Frank Cheung
Tera Expert

hi, i would like to make the workspaces menu visible. how do i do that?

thanks.

FrankCheung_0-1738680015377.png

 

1 ACCEPTED SOLUTION

Pradeep Thipani
Mega Sage

Hi @Frank Cheung ,

 

Please try with below steps might help you!

 

Type Unified in navigator -> open Unified Navigation Menus 

PradeepThipani_0-1738812859589.png

 

Activate workspaces menu.

PradeepThipani_1-1738812965383.png

 

URL: https://<<INSTANCE>>.service-now.com/sys_polaris_menu_config_list.do?sysparm_userpref_module=0d4458b...

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep

View solution in original post

3 REPLIES 3

Gustav Aldenbra
Kilo Sage

Hi @Frank Cheung 

 

Have a look at these links. Explains how to add a workspace to the workspace menu and how to set the permissions for showing the workspaces. The workspace menu is only visble if you have access to one or more workspaces.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916 

https://www.servicenow.com/docs/bundle/vancouver-platform-user-interface/page/administer/navigation-... 

attempted to add as per the first KB article.

what should the names be for them? pretty sure it's wrong.

FrankCheung_0-1738750101184.png

 

Pradeep Thipani
Mega Sage

Hi @Frank Cheung ,

 

Please try with below steps might help you!

 

Type Unified in navigator -> open Unified Navigation Menus 

PradeepThipani_0-1738812859589.png

 

Activate workspaces menu.

PradeepThipani_1-1738812965383.png

 

URL: https://<<INSTANCE>>.service-now.com/sys_polaris_menu_config_list.do?sysparm_userpref_module=0d4458b...

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep