Related records tab - how can I call the same form layout as sc_task

[John Kelly1]

Hi,

We have a custom incident task table and this is displaying as expected in the Related Records tab.

When a Task record is selected it displays a Record Page which is good however it is using a layout with the panel of Attachments on the RHS right hand side. We want to use the same layout as sctask (screenshot attached) with Compose/Acitivities on the RHS.

Is this possible? If it is can you share the steps with me. I have completed the Fundamentals course but am still early on in getting to grips with SOW.

We are currently using Washington DC and will upgrade to Yokohama in April.

thanks for your help .. John

[John Kelly1 · Accepted solution]

I seem to have discovered a solution.

Adding Activities (filtered) to the Service Operations Workspace view seems to have resolved the issue.