If you miss any content, please leave it as a comment and I will add it to this article.
| Table of Contents |
My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.
For this reason, I have decided to handle such topics in individual community articles like this one instead.
What is the Integration Hub?
Integration Hub is a framework used to interact with third-party platforms in ServiceNow. Developers can use Integration Hub to build integration actions to execute commands against external platforms.
Examples of how to use Integration Hub:
Integration Hub includes steps to call REST APIs, run PowerShell commands, and write scripts to interact with other APIs. Steps are the building blocks of actions used to integrate Flow Designer with external platforms. Actions are reusable building blocks to use in Flow Designer.
Entry point to the official product information pages.
Entry point to the official product documentation.
Summarized overview in one PDF file.
Integration Hub Leading Practices - Spokes and how to build them
An informational, authoritative, document on specific features of Integration Hub.
Packaging overview per Subscription for Integration Hub and Workflow Data Fabric
This overview is applicable to Customers with a stand-alone Integration Hub subscription or with an Automation Engine subscription that includes Integration Hub entitlements.
Overview of all spokes per Integration Hub package 🔒
This list is permanently updated by ServiceNow
Trainings & Courses
This learning path brings three courses together, so you can easily enroll in, and learn Integration Hub core skills:
• Introduction
• Use Store Spokes
• Create New Spokes
• Create Data Stream Actions
This course is designed for Integration Developers and System Administrators who want to learn about Integration Hub features that are not covered in previous classes. Topics include:
- Understand test support for REST and SOAP steps
- Explain External Triggers
- Use Personal Authentication
- Understand how to build spokes using the Spoke Generator
- Understand how to view the Data Egress reports in the Integration Hub Usage Dashboard
Configure Orchestration, Flow Designer, and Integration Hub
Bridge the gap between Orchestration, Flow Designer, and Integration Hub with the Configure Orchestration, Flow Designer, and Integration Hub course.
In this module, you will create, test, and invoke an outbound REST message. You will also populate a table field with a value read from the response body returned by the web service provider.
Use Data Stream Actions in Integration Hub to interact with web services that return paginated data or large quantities of data. In this module, you will create a Data Stream Action to interact with the World Glaciers web service.
Articles & Blog Posts
Integration Hub Spoke Development Coding Standards & Best Practices for External Contributors
Blog posts on Flow Designer written by the ServiceNow advocates.
2021-02-23, by Pradeep Sharma
What is IntegrationHub and how do I use it?
IntegrationHub gives developers, admins and business process owners a centralized place to build and manage integrations. “Content” in IntegrationHub is made up of a series of “Spokes”. Spokes are self-contained scoped applications that contain all of the artifacts that make up an integration, primarily “Actions”.
2022-02-03, by ServiceNow Support
Configure REST Step in Integration Hub
This article explains how to configure REST Step in Integration Hub. In this example outbound REST call is made from one ServiceNow instance to another ServiceNow instance.
Podcasts & Videos
2019-01-25, by ServiceNow Support
Developing a Flow Designer Spoke with an ATF Test
Provides an overview of the process for developing a Flow Designer spoke and setting up an Automated Test Framework (ATF) test concurrently to automatically test its functionality.
2020-01-24 by ServiceNow Dev Program
IntegrationHub and Auth features
On this episode, the band is all back together: Dave Slusher, Josh Nerius, Chuck Tomasi and Andrew Barnes will work on utilizing some of the features for IntegrationHub and Auth that can be found in Orlando Release.
2020-06-01 by Service Community
Make Work Flow.... with Flow Designer and IntegrationHub
Create end-to-end digital workflows on the Now Platform integrated with any external apps or platforms. Automate manual, unstructured processes for higher speed and lower cost. Includes a demo of automating an everyday IT service request – create a new Microsoft Team – with Virtual Agent, Service Catalog trigger, Flow Designer, res-usable subflows, and Azure AD, MS Team Graph, and MS Teams IntegrationHub spokes.
2020-06-26 by ServiceNow Community
Flow Designer/IntegrationHub 2020 Update
We show off some of our favorite Flow Designer and IntegrationHub features that were added in Madrid, New York, and Orlando. Our special guest Michael Slabodnick explains and demonstrates what's new to help you be more productive creating digital workflows.
2020-08-02 by Ashutosh Munot
How to create PowerShell step and make use of it in Flows
This video explains how to create a PowerShell activity in Integration Hub and make use of it in Flows and Subflows.
2020-10-23 by ServiceNow Community
Use the IntegrationHub JSON Parser
Identify structured data from a JSON payload without having to write a script. Map incoming JSON content to a complex object output that you can use in other steps or actions. At runtime, values from a JSON payload populate the complex object output.
2020-10-23 by GlideFast Consulting
IntegrationHub (IH) in ServiceNow
Sheikh Kamarah of GlideFast Consulting gives an overview and demonstration of IntegrationHub (IH) in ServiceNow.
2021-01-15 by ServiceNow Community
IntegrationHub Data Stream for Import Data Source
On this episode, join Chuck and Brad as we explore the Paris feature of using an IntegrationHub Data Stream as a data source to an import set! We will import records from another ServiceNow instance, transform them, and load them in a target table.
2021-03-16 by ServiceNow Community
Migrating scripted integrations to IntegrationHub
Chuck takes us through a recent example of turning a scripted outbound REST API into an IntegrationHub spoke and subflow for easier maintenance and reuse.
2021-05-21 by GlideFast Consulting
IntegrationHub: Is the Investment Worth It For My Organization?
Whether you're building a new integration or looking to update a legacy one, this webinar can help you determine whether an IntegrationHub subscription is a worthy investment for your organization.
2021-06-11 by ServiceNow Community
Use the IntegrationHub Inbound REST API Trigger
Start a flow from an inbound API call or webhook from an external system. Configure the trigger start conditions without having to write or maintain custom code.
2021-06-15, by ServiceNow Dev Program
Creator Toolbox - Creating custom spokes
On this episode, join Brad and Chuck as they demonstrate how easy it is to create reusable blocks of logic with Flow Designer actions.
2021-08-12 by ServiceNow Dev Program
IntegrationHub Imports in Rome
On this episode, we will explore the new IntegrationHub Imports in Rome.
2021-08-26 by ServiceNow Community
IntegrationHub Inbound REST API Trigger Demo
See how the REST API trigger for IntegrationHub can help you simplify inbound integrations in a low-code capacity using Flow Designer.
2021-11-17 by ServiceNow Dev Program
Learn Integrations on the Now Platform
Some individual videos from a series which guides you through many of the concepts, techniques, and best practices regarding importing and exporting data with various types of ServiceNow integrations.
• IntegrationHub Overview
• Install a spoke from the store
• Create a custom Integration Hub action
• Data Stream Actions
• Data stream actions as a data source input
• Integration Hub Import
2021-03-01 by ServiceNow Dev Program
Retry policies in Integration Hub
Join us as we explore the new Retry Policies in Integration Hub.
2021-03-04 by ServiceNow Dev Program
Excel Imports in IntegratioHub
Join the developer advocates as we try out excel imports within Integration Hub.
2022-03-05 by ServiceNow Community
2022-08-22, by Secretary of Simplification
Import XLSX in Integration Hub
Starting with the Rome release of ServiceNow, it's possible to import spreadsheets using Integration Hub, with an interface that's easier to use than the traditional one. There is also another huge advantage: the ability to transform data without scripting! This video takes you through these simple steps.
2022-11-02 by Chuck Tomasi
Tokyo Integration Hub Features with Anders Henriksson
As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub.
2023-08-02 by GlideFast Consulting
Integration Hub Datastream Integration
In this Share the Wealth session, Architect Daniel Franko will discuss how a datastream is created and used for importing data from a REST resource in ServiceNow.
2023-10-16 by James Down
Custom integration within minutes using ServiceNow Spoke Generator
This video covers how to use the Spoke Generator app to build integrations quickly and easily in ServiceNow. Learn how to use the OpenAPI specification to create a spoke and connect to an external service, all without writing a single line of code. Watch and see how simple it can be to build powerful integrations with the Spoke Generator!
2024-03-06 by ServiceNow Community
Seven Ways Integration Hub Outperforms Scripted Integrations Video
Learn seven key ways that Integration Hub, the modern low-code way to integrate ServiceNow workflows with anything, outperforms legacy scripted integrations.
Troubleshooting
Known Error Portal
Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.
Selected Articles
Flow designer is not sending outbound REST call to third-party app but system still requires Integra... (KB0783502)
AD orchestration activity in integration hub is picking wrong MID Server (KB0792429 🔒)
Flow is stuck in HTTP retry policy of integration hub (KB0792514 🔒)
Outbound SOAP/REST integrations that are triggered via WORKFLOW requires IntegrationHub plugin (KB0826675)
IntegrationHub Usage Dashboard (KB0859444)
How to transfer attachments using REST STEP and Attachment API in Integration Hub (KB0861591 🔒)
Execute Stored Procedures from IntegrationHub JDBC step in Flow Designer (KB0868625)
Troubleshooting Oauth access token issues with Spokes (KB0869486)
How to assign a MID server to a Flow in IntegrationHub (KB0871106)
Common Integration Hub Spokes Issues and How-To KBs (KB0952411)
IntegrationHub REST is not available even after enabling plugin com.glide.hub.action_step.rest (KB0958830)
IntegrationHub MID Server Selection - Specific MID Server explained (KB0996561)
REST Integration step is not showing in the action flow designer (KB0996786 🔒)
"Error occured while parsing Json string to map" on Powershell Steps as JSON Val Encoding is not app... (KB1001165)
Timeout defined in Connection Alias is ignored when making an outbound REST call using MID Server (KB1064618 🔒)
How to Install/Request Integration Hub Plugin (KB1112383)
Getting intermittent 401 Errors using a custom Action in Flow Designer using a REST Step with OAuth ... (KB1113456 🔒)
IntegrationHub Actions from spokes which use powershell fail with Get-PEB' was not loaded (KB1116147 🔒)
This is a very good summary. I would have question regarding how to achieve Delta Loads with Data Source using Data Stream.
In the Data Source I have two Choices, "REST (Integration Hub)" and "Data Stream (Integration Hub)". My understanding is, if the Payload is more than 10 MB, I should use decide for Data Stream, right?
Now if the Payload is that large, I typically want to have some Delta Loads and only fetch Data that has been updated since my last query.
As you can see in my Screenshot if I would use the "REST (Integration Hub") Data Source and click the Button to create Flow Action, the Flow Action would actually contains Input Parameter "Last Success Import Time" which I can use in my REST later. I would expect it would be available similar for "Data Stream" Action, but somehow it isn't? How can I set up my Data Source of type Data Stream to build Delta Load queries?
