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IntegrationHub

Digital workflows often involve many diverse apps, platforms, and data. IntegrationHub enables anyone—developers, IT generalists, and process analysts—to extend flows in Flow Designer to any 3rd party service and easily create end‑end digital workflows.


A scalable publish–discover–reuse framework enables IT to boost speed and productivity and empowers the business with a growing set of codeless integrations for popular business apps.

Benefits

Simplify integrations by eliminating costly and complex external integration tools and consolidating onto the Now Platform

Drive integration speed and productivity with a framework that allows developers to create and publish integrations and components for re-use by anyone

Connect workflows to the apps you need via an ever-increasing supply of off-the-shelf Spokes to popular business apps and systems of record

Application Highlights

Create re-usable integration actions to automate any business process

Automate any system with re-usable component demonstration

Create re-usable integration actions to automate any business process

Extend flows to core enterprise systems such as CRM, with no code

Extend flows  to core enterprise systems such as CRM, with no code

Extend flows to core enterprise systems such as CRM, with no code

Create dynamic inputs at design time with API introspection

Dynamic inputs with API introspection example

Create dynamic inputs at design time with API introspection

Easily integrate popular business apps with out-of-the-box integrations in the ServiceNow Store

Out-of-the-box spokes in the ServiceNow Store

Easily integrate popular business apps with out-of-the-box integrations in the ServiceNow Store

No code transform functions for easier data pill transformations

Use no code transform functions to perform numerous actions

No code transform functions for easier data pill transformations

Instantly add integrations in Flow Designer with no code

Add out-of-the box integrations to workflows with no code example

Instantly add integrations in Flow Designer with no code

Feature Details

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  • Dynamic Inputs & Outputs

    Introspect table schema and fields to generate dynamic inputs at design time from metadata driven systems, such as ERP, CRM, and HCM. Leverage dynamic outputs by accessing action and subflow outputs as dynamically generated data pills during flow design.

  • Complex Data

    Provides a graphical interface to work with collections of structured data (objects and arrays). Encode and store structured data in JavaScript Object Notation (JSON) or Extensible Markup Language (XML).

  • Write once, run anywhere

    Build integrations once and call them from anywhere in the platform (script include, business rule, UI action, etc.) with Action APIs.

  • Retry Policies

    Retry failed requests so actions don’t fail when transient network/service errors occur. Define retry conditions without code. Leverage default policies or write your own.

  • Data Streaming & Pagination

    Process API responses that are too large to load into memory (REST, SOAP). Work with large data sets via the MID server with retrieval through reusable Data Stream actions.

    Build actions that interact with paginated APIs or select from a set of pre‑built configurations.

  • Transform Functions

    Manipulate, expose, and transform data pills using numerous no code functions.

  • SSH, PowerShell, JDBC

    Build actions that execute SSH commands on UNIX systems, Powershell for Windows, and interact with SQL databases.

  • Codeless integrations (XML Parser, OpenAPI)

    Parse XML and JSON responses from API calls without writing code.

    Generate actions and pre‑configure an action REST step from an OpenAPI spec.

  • Consumerized authentication framework

    Easy and extensible authentication and request signing with AWS APIs via a custom authentication framework​.

  • Usage Dashboards

    Monitor key IntegrationHub usage metrics including transactions, password resets, and client software distribution.

Resources

You can get Integration Hub with the...

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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