ServiceNow IntegrationHub

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IntegrationHub

When business needs outpace the capabilities of your development team, you end up with a serious backlog. But with ServiceNow® IntegrationHub, your IT generalists and process analysts can pick up the slack and break those backlogs easily.

ServiceNow IntegrationHub allows developers to build spokes using REST APIs and PowerShell through script. Process analysts and IT generalists can use these spokes to author codeless flows in an intuitive, natural language user interface.

Benefits

Build spokes with code using REST actions and PowerShell so anyone can automate complex processes without code

Extend flows to external services codelessly with pre-built spokes using an intuitive, natural language interface

Use out-of-the-box integrations for collaboration services like Slack, HipChat, and Microsoft Teams

Application Highlights

Build spokes using REST and PowerShell

Build spokes using REST and PowerShell

Build spokes using REST and PowerShell

Automate without code using natural language using spokes built by development

Automate without code using natural language using spokes built by development

Automate without code using natural language using spokes built by development

Out-of-the-box integration with other ServiceNow instances

Out-of-the-box integration with other ServiceNow instances

Out-of-the-box integration with other ServiceNow instances

Packaged spokes for collaboration services, Azure Active Directory, and Active Directory

Packaged spokes for collaboration services, Azure Active Directory, and Active Directory

Packaged spokes for collaboration services, Azure Active Directory, and Active Directory

Feature Details

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Spokes Using REST and PowerShell

Development teams can build actions using REST APIs and PowerShell to create spokes. Anyone can use these spokes to build their flows without a line of code.

Codeless Integrations

IT generalists and process analysts create integration and REST actions through script. Developers build the actions and integrations to third‑party services with existing APIs. Then they make these readily available in IntegrationHub as spokes, so anyone can extend flows to third‑party systems.

Natural Language Environment

IntegrationHub's intuitive, user‑friendly environment lets users with limited coding skills and experience be more effective contributors to the delivery of solutions that drive innovation for your business.

Collaboration Service Integrations

IntegrationHub provides out‑of‑the‑box spokes for integrating with collaboration services, like Slack, Microsoft Teams, and HipChat. Your speed and transparency will increase as shared customers receive ServiceNow notifications in the collaboration interfaces they use every day.

As an example, if you open an incident in any of our cloud services, a notification is sent to a specific Slack channel where your teams stay in the loop. This reduces context switching and keeps communication open during critical incidents.

Today, teams can get notifications in their collaboration service interfaces. In the future, these will be actionable and interactive so teams can perform ServiceNow actions.

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