IntegrationHub

Digital workflows often involve many diverse apps, platforms, and data. IntegrationHub enables anyone—developers, IT generalists, and process analysts—to extend flows in Flow Designer to any 3rd party service and easily create end‑end digital workflows.


A scalable publish–discover–reuse framework enables IT to boost speed and productivity and empowers the business with a growing set of codeless integrations for popular business apps.

Benefits

Create enterprise-grade integrations with script, protocols, and advanced features

Boost speed and productivity through re-use and out-of-the-box integrations

Reduce integration cost and complexity by leveraging the strategic workflow platform you already have for integrations

Application Highlights

Create re-usable integration actions to automate any business process

Automate any system with re-usable component demonstration

Create re-usable integration actions to automate any business process

Extend flows to core enterprise systems such as CRM, with no code

Extend flows to core enterprise systems such as CRM, with no code

Extend flows to core enterprise systems such as CRM, with no code

Create dynamic inputs at design time with API introspection

Dynamic inputs with API introspection example

Create dynamic inputs at design time with API introspection

Easily integrate to popular business apps with out-of-the-box integrations in the ServiceNow Store

Out-of-the-box spokes in the ServiceNow Store

Easily integrate to popular business apps with out-of-the-box integrations in the ServiceNow Store

Discover Store content directly in IntegrationHub

Dynamic inputs with API introspection example

Discover Store content directly in IntegrationHub

Instantly add integrations in Flow Designer with no code

Add out-of-the box integrations to workflows with no code example

Instantly add integrations in Flow Designer with no code

Feature Details

All
  • API Introspection

    Introspect table schema and fields and generate dynamic inputs at design time from metadata driven systems, such as ERP, CRM, and HCM.

  • Complex Data

    Provides a graphical interface to work with collections of structured data (objects and arrays). Encode and store structured data in JavaScript Object Notation (JSON) or eXtensible Markup Language (XML).

  • Write once, run anywhere

    Build integrations once and call them from anywhere in the platform (script include, business rule, UI action, etc.) with Action APIs.

  • Retry Policies

    Retry failed requests so actions don’t fail when transient network/service errors occur. Define retry conditions without code. Leverage default policies or write your own.

  • Pagination

    Build actions that interact with paginated APIs.

  • Data Streaming

    Process API responses that are too large to load into memory (REST, SOAP).

  • SSH, PowerShell, JDBC

    Build actions that execute SSH commands on UNIX systems, Powershell for Windows, and interact with SQL databases.

  • Codeless integrations (XML Parser, OpenAPI)

    Parse XML and JSON responses from API calls without writing code.
    Generate Actions and pre‑configure an action REST step from an OpenAPI spec.

Resources

SEE ALL RESOURCES FOR APPLICATION DEVELOPMENT

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