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How our #NowOnNow customer zero teams drive speed and scale on the platform

ServiceNow uses its own products to reimagine the future of work and create secure, seamless experiences. In this new blog, read four different stories about how we have embraced our technology intern...

Keeping your instance database footprint tidy (02): Maintain Attachments and Attachment Documents

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

Keeping your instance database footprint tidy (01): Maintain Audit Delete and Audit Relation

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Keeping your instance database footprint tidy? Reducing instance database footprint? An important subject, thou...

Say Cheese, ServiceNow! Facial Recognition Meets Authentication through OpenCV’s Search API

“Develop a passion for learning. If you do, you will never cease to grow.” — Anthony J. D’Angelo As a ServiceNow Architect, I’m no stranger to charting new technological territories. This time, I pack...

ServiceNow Research Opportunity - Visuals/Illustrations

Do you have experience or provide branding input to theming on your ServiceNow platform? If so, we have an exciting research opportunity we’d like to extend to you on visuals/illustrations (branding o...

Do not run into that weird Flow Designer bug, Part 2

After my first post "Do not run into that weird Flow Designer bug" once again, I was confronted with a strange flow problem that caused me some headaches and time wastage in my current project. If you...

How to configure identification rules for non-CMDB table?

Before we go into IRE configuration, we should understand why IRE is necessary for a non-CMDB table. If your core data has several duplicate entries, such as duplicate locations or departments, you mi...

Research opportunity - notifications

Have you received notifications from applications, including ServiceNow, and wished you could better control how, when, and where you receive them? If so, bring your experience, questions, and stories...

Code2Flow and ServiceNow Java script - excellent way to visually see the code as a flow

I will cover Code2Flow and how to use it while scripting in ServiceNow We will create a simple glide record using code2Flow and run it in ServiceNow Add functions to the script Take a script within bu...

Modern Authentication Approach for Mid server Host specific Complex Integrations

IntroductionThis blog is to capture all information to prepare an existing Mid-Server host to support various integrations that requires complex/modern authentication approach to connect to the third-...

Turning Spreadsheets into Apps Using the Power of Citizen Development

One of ServiceNow’s selling points is that the platform enables low-code app development, providing a springboard for boosting enterprise productivity. There’s a lot of cynicism out there, however, ab...

RPA: Error-Handling in your robotic automation

This blog assumes that you have completed the basic training for RPA at Service Now (RPA Core Skills), also this collection of links is very helpful when working with RPA: Platform: Robotic Process Au...

VaranAwesomeNow GraphQL Adventures part2 - Create simple API to read incident data

This article talks about how to create a simple graphql api to read incident data, it has a video demo and link to updateset. Below are various components involved in the setup GraphQL API, Script inc...