Research opportunity - notifications

Have you received notifications from applications, including ServiceNow, and wished you could better control how, when, and where you receive them? If so, bring your experience, questions, and stories...

Code2Flow and ServiceNow Java script - excellent way to visually see the code as a flow

I will cover Code2Flow and how to use it while scripting in ServiceNow We will create a simple glide record using code2Flow and run it in ServiceNow Add functions to the script Take a script within bu...

Modern Authentication Approach for Mid server Host specific Complex Integrations

IntroductionThis blog is to capture all information to prepare an existing Mid-Server host to support various integrations that requires complex/modern authentication approach to connect to the third-...

Turning Spreadsheets into Apps Using the Power of Citizen Development

One of ServiceNow’s selling points is that the platform enables low-code app development, providing a springboard for boosting enterprise productivity. There’s a lot of cynicism out there, however, ab...

RPA: Error-Handling in your robotic automation

This blog assumes that you have completed the basic training for RPA at Service Now (RPA Core Skills), also this collection of links is very helpful when working with RPA: Platform: Robotic Process Au...

VaranAwesomeNow GraphQL Adventures part2 - Create simple API to read incident data

This article talks about how to create a simple graphql api to read incident data, it has a video demo and link to updateset. Below are various components involved in the setup GraphQL API, Script inc...

VaranAwesomeNow GraphQL Adventures part1 - Test in PostMan

Tool used : PostMan Download : Demo app plugin : com.glide.graphql.framework.demo PostMan Collection : Attached to the article References : https://studio.apollographql.com/public/SpaceX-pxxbxen/explo...

Platform Academy Session #28 - December 8th, 2022 - Securing Records in ServiceNow

In this session, you'll learn how to best secure records in ServiceNow. We'll cover best practices and guidance around Access Control Lists (ACL), Data Filtration, and other options to secure your dat...

RPABOTSWORLD Challenge #1 : Invoice Creation the ServiceNow way

So this is my second approach on solving RPABOTS.WORLD challenge #1 . The main ask in this challenge is to create invoices based on data available in CSV File & Send Email along with Invoice to accoun...

NowSupport: Predicted classification for your Cases!

With such a feature-rich, diverse platform, it can be hard to identify exactly where in the ServiceNow offering you are experiencing a problem. We heard your feedback that you want it to be easier and...

Platform Academy Session #27 - November 10th, 2022 - ATF Test Generator and Cloud Runner

In this session, you'll learn more about two brand-new features for Automated Test Framework (ATF), now available on the ServiceNow Store. Product Manager Dinesh Kakumani speaks about ATF Test Generat...

RPA: Managing Work Queues with API triggered bots

BasicsRPA Hub is a great tool to manage your RPA implementation and keep an oversight of what is happening or how well your robots are doing their work. Once you have some robots implemented there is ...

RPA: Exchanging data between the ServiceNow instance and your robot

Basics The best path to exchange work between the Instance and the Robot is to use the concept of a Queue. Read more about queues on our product docs. Setting up a queue is really simple, all it requi...

Top articles you're finding that solve your cases - week ending 12/16!

Below you'll find a list of our most popular knowledge base content, that you are using to solve your questions. We'll be updating this list the last week of every month to bring you this content. We ...