Preventing the "Cannot commit Update Set :Update scope id is different
than update set scope id" error once and for all Since the introduction
of Application scopes in the Fuji release, the new paradi...
ServiceNow provides an easy way to send your survey to multiple people
through email using the the Outlook Actionable Messages plugin. Users
can answer the survey questions and submit the survey from ...
The text type questions in a survey provide important information on the
user’s opinion about your product. But how can you analyse these
responses when you get hundreds of survey results every week? ...
The last Titans I could squeeze into 2021. Can't wait to start it up in
2022. In this episode we caught up with Dave Write - Chief Innovation
Officer of ServiceNow
We can load a standalone Virtual Agent web client onto a browser via URL
link: https://instance.service-now.com/$sn-va-web-client-app.do or via
iFrame (if embedding into a web page). This web client i...
When instance becomes slow / unresponsive during to multiple active
transactions, below method can be used to refresh some of the instance
resources 1. Check for active transactions directly via url
T...
This is a summary of the top spoke enhancements in the December Store
release - read on to learn more about all of the latest updates! Jira
Spoke (3.1.1)Includes changes at output for ‘Get Issues’ act...
After ServiceNow acquired an AI search technology company in 2020, our
internal team implemented it almost immediately. The results have been
better than we expected. Search results are delivered 3.5 ...
When creating an import set table using data source of type integration
hub rest step, some columns are not getting created this could be
because following checkboxes are unchecked / checked 1. Discar...
Part of the Tips 'N Tricks" series. Not sure how well known this is, but
the "Preserve users and related tables" option when requesting a Clone
has been disabled in the datacenter since May 1st, 2020....
Come to see how to create UI Builder custom components by following
steps: 1) Create web page 2) Create client state parameters 3) Create
Client Script 4) Configure Data Resource 5) Config a client st...
We had received a requirement to redirect to ServiceNow PDI from a third
party tool for our demo. This is where we came up with a way to login in
ServiceNow by passing credentials in the URL. Although...