Have you implemented AI Agent Studio in your production or sub-production environments?

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Our ServiceNow UX Research & Insights (UXRI) team is conducting a few important research studies to better understand how we can improve your experience using Agentic AI.

🚀 Why participate?

Your insights will directly influence how we evolve our AI Agent capabilities to better meet our customer’s needs. As a thank-you, eligible participants may receive an e-Gift Card (up to $125 USD) or ServiceNow-branded swag, depending on your company’s policies.

📣 You’re invited to participate in any of these studies that best align with your role and interests:

Study #1: Agentic AI Value Expectations and Experience - We want to hear from you on how you're determining if Agentic AI is working, if you're using the dashboard and how we can do better!

Study #2: Managing Agentic AI at Scale - As agentic AI scales, organizations may soon manage thousands of AI agents. How are you preparing to monitor and manage them at scale? And how are you currently overseeing your existing AI Agents?

Study #3: Agentic AI Set-up Experience - The good, the bad, and everything in between – we want to hear it all! If you’ve implemented AI Agents using AI Agent Studio, tell us what worked, what didn’t, and how we can improve the setup experience for you!

👉 Sign Up to Participate

We’ll follow up with the next steps if you’re a match.

Your perspective matters—and it helps us build smarter, more impactful AI solutions for everyone.

Thanks for being part of our journey,
ServiceNow Experience Team